How to Conduct Employee Satisfaction Surveys?

Hey! we are choosing a topic today which we all know is important but often push to the bottom of the to-do list: Employee satisfaction surveys.

Yep, we are talking about you asking your team, "How they really feel about working with you?" Sounds simple, right? But think—would they rather give an honest answer on your faces if they are not happy? And let's suppose they are literally not happy, and answered honestly that they don't feel good working with you and your management, or let's say, they didn't respond to your question, and what if they say things you don't wanna hear? Then don't you think it can also feel a little awkward?

Now come to the point—Here is the thing—that's exactly why these surveys matter. Cause successful workplaces are not built on assumptions, they are built on listening and acting on what we hear. When your employees are happy and feel seen, they will be more productive, more engaged and more likely to stick around. But how do you know what's really going on in their minds? That's where employee satisfaction surveys come in.

How to Conduct Employee Satisfaction Surveys?

So, how do you conduct effective employees satisfaction surveys? Here are some break downs:

1- Start with the right intentions

Before entering in the room to ask question or start to even think about surveys, ask yourself, "Why are we doing this?" And if you are going to say that because these are in the rules and policies or the HR said we should or we need to keep the records then please, hold on!

The goal should be clear, for you and your team, not for regulations and HRs. It should be for you, to understand your team better so you can create a healthier and more productive workplace. And in this survey if you don't behave genuine, like you genuinely care to know the answer or just checking to tick the box, then they won't take it seriously.

2- Ask the right questions, Not just the comfortable ones

A good survey is not like asking the comfortable questions, but the real surveys are those which are digging into the stuff that matters. So use mix-up questions:

  • Scale questions, "On a scale of 1-10, like how valued do you feel at work?"

  • Some open ended questions like, "What are the things we can improve to create a more positive environment for you?"

  • Yes or No questions, like "Do you are yourself working here a year from now?"

3- Keep it short and sweet

Use the concept, quality over quantity, and choose 10 to 12 interesting and useful questions in your survey rather asking 50 questions, cause no one wanna answer that much during their busy work day, so respect people's time and energy and ask valuable and thoughtful questions only.

4- Actually do something with the results

If you asked for feedback but never did something with the results or never act on it, then you lose trust fast. Even if you can't fix everything, share what you can do and tell honestly what's not possible right now. Let them know what you heard, what you working on it and what's going to change in upcoming days. These shows that you literally respect their point-of-view, which is great for your team's relationship.

Final Thoughts

Conducting employees surveys are important step in understanding your employees' needs and concerns. By following these tips you can create an environment where they feel respected, heard and know that their voice matter here!

I hope you found it the way you wanted to understand, jobkariye.com don't wanna disappoint you, and wants to know if you are satisfied with our job postings or not? So you can visit at jobkariye.com and check out jobs, submit application and then have interview calls then give us feedback "how you feel about our services?" So, Good Luck!

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